Source+1

Justice, U. S. D. O. (1996, July). //Commonly asked questions about service animals in places of business//. Retrieved from http://www.ada.gov/qasrvc.htm

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1. The ADA requires these businesses to allow people with disabilities to bring their service animals onto business premises in whatever areas customers are generally allowed 2. The ADA defines a service animal as __any__ guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability 3.The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability 4. Neither a deposit nor a surcharge may be imposed on an individual with a disability as a condition to allowing a service animal to accompany the individual with a disability, even if deposits are routinely required for pets. 5.You may exclude any animal, including a service animal, from your facility when that animal's behavior poses a direct threat to the health or safety of others. For example, any service animal that displays vicious behavior towards other guests or customers may be excluded. 6. Speak to the person first. Do not aim distracting or rude noises at the dog. 7. Do not touch the service dog without asking for, and receiving, permission. 8. Do not offer food to the service dog. 9. Do not ask personal questions about the handler’s disability, or otherwise intrude on his or her privacy. 10. Don’t be offended if the handler does not wish to chat about the service dog. 11. No, there is no Federal requirement that the dog wear any special gear or identification. 12. There is no requirement that the handler carry any certification papers showing that the dog has been trained as a service dog. <span style="font-family: Arial,sans-serif;">13.Employers are required explain to their customers that the service dog is medically necessary and that Federal law permits people with service dogs to <span style="font-family: Arial,sans-serif;">have access to public places. <span style="font-family: Arial,sans-serif;">14.A good rule of thumb is that the ADA is the law that governs matters related to access to public places and businesses for people with disabilities accompanied by their <span style="font-family: Arial,sans-serif;">service dogs. <span style="font-family: Arial,sans-serif;">15. People with service dogs have access to nearly every place where the general public is welcomed